FSHS

Helsinki

Opening hours during summer 2013

The unit is closed 1 - 28 July, 2013. When the health centre is closed contact the Helsinki health centre or your local municipal health centre. Oral health: Call Haartman Hospital

Viikki service point is closed from 30 May to August 13, 2013.

New online service for checking and cancelling appointments

An online service available at yths.fi/en/appointments allows you to check all your appointment times and to cancel general health and oral health appointments if necessary.
Read more!

Phone numbers and opening hours
General health
Acute treatment

Address: Töölönkatu 37 A

Treatment need assessments and appointments: Call 046 710 1027 from Monday to Thursday between 8.00 and 15.00 and on Fridays from 8.00 to 14.00. In urgent cases you should contact us in the morning between 8.00 and 9.00.  Read more about FSHS Helsinki-Espoo callback service. Our public health nurse will assess your need for treatment, give treatment instructions or make an appointment with a public health nurse or general practitioner. Read more about treatment need assessments.

Check or cancel appointments at yths.fi/en/appointments or call our automated telephone service on 046 710 1028 to cancel your appointment. Penalty for no-show appointments.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Where to call if our health centre is closed: Contact the Helsinki health centre or your local municipal health centre.

Other things to remember: Remember that you must show your student card or certificate of attendance when you come for an appointment.

Our acute treatment policy

Laboratory and imaging examinations

Address: Töölönkatu 37 A, 1st floor.

Exceptions to our regular service hours:
If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, only urgent emergency examinations are available on the day.

LABORATORY EXAMINATIONS

Laboratory examinations are only available if you have a referral by an FSHS doctor or public health nurse.

Laboratory appointments can be checked, cancelled or booked at  www.yths.fi/laboratory

Appointments Mon, Tue, Thu and Fri at 8-13 and Wed at 8-12.
Arrive in time for the appointment. We will call you by name.

How to take a sample at home: For instructions and sample containers for samples taken at home, visit the laboratory on a business day between 8.00 and 15.00.You can drop your sample off at the laboratory from Monday to Thursday between 8.00 and 15 and on Fridays by 12.00 noon. Remember to follow the instructions provided by our laboratory staff regarding your specific sample.
When you arrive at the laboratory please take a queuing number under SAMPLES TAKEN AT HOME (KOTONA ANNETUT NÄYTTEET).

Laboratory test results: Instructions regarding how and from whom you will receive the results of your laboratory tests are provided by the FSHS staff member who gave you the referral for the tests. (Results are not available from our lab staff.) If you were not informed about this, make a phone appointment with your doctor/public health nurse on 046 710 1027.

Other things to remember:
To prepare for the sampling see instructions at the laboratory appointment reservation system. (Laboratory tel 046 710 1287.)

IMAGING EXAMINATIONS
Our imaging examinations include bone and dental X-ray examinations, ultrasound examinations, spirometry tests and electrocardiography (EKG). These examinations are available on referral by an FSHS doctor, with EKG also being available on referral by an FSHS public health nurse.
You will need to book an appointment in advance for ultrasound examinations, spirometry tests and special dental imaging.

Opening hours: Monday to Friday between 8.00 and 15.45 during the winter period, Monday to Thursday between 8.00 and 15.00 and on Friday between 8.00 and 14.00 during the summer period.
When you arrive please take a queuing number under IMAGING (KUVANTAMINEN).

Appointments: Monday to Friday between 8.00 and 14.00, phone 046 710 1361.

Check or cancel appointments at yths.fi/en/appointments. To cancel an appointment you can also call 046 710 1361 from 8 am to 2 pm or call our automated telephone service on 046 710 1028. Penalty for no-show appointments.

Imaging examination results: Available from the referring doctor.

Non-urgent treatment

Address: Töölönkatu 37 A

Treatment need assessments and appointments: Call 046 710 1027 from Monday to Thursday between 8.00 and 15.00 and on Fridays between 8.00 and 14.00.  Read more about treatment need assessments and FSHS Helsinki-Espoo callback service

Check or cancel appointments at yths.fi/en/appointments or call our automated telephone service on 046 710 1028 to cancel your appointment. Penalty for no-show appointments.

Telephone consultation: Telephone consultation with a physiotherapist is available Mon-Fri 11-12 am., tel. 046 710 1503. Please use this number for inquiries concerning musculosceletal issues such as self-care, prevention and borrowing small aids.

Groups

Physiotherapy groups are in English.

At the moment we do not have any groups in English.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Where to call if our health centre is closed: Contact the City of Helsinki health centre or your local municipal health centre.

Prescription renewals

Address: Töölönkatu 37 A

Treatment need assessments and appointments: Bring your prescription to the patient office from Monday to Friday between 8.00 and 15.00.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Where to call if our health centre is closed: Contact the Helsinki health centre or your local municipal health centre.

Other things to remember: Make sure you renew your prescription in good time before you run out!

Our prescription renewal policy

Oral health
Acute treatment

Address: Töölönkatu 37 A

Treatment need assessments and appointments: Call 046 710 1032 from Monday to Thursday  between 8 a.m. and 3 p.m., on Friday from 8 a.m. to 2 p.m.  In urgent cases please contact at 8 a.m.  Read more about treatment need assessments and callback service

Check or cancel appointments at yths.fi/en/appointments or call our automated telephone service on 046 710 1034 to cancel your appointment. Penalty for no-show appointments.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Where to call if our health centre is closed: Call Haartman Hospital on 09 310 49999.

Other things to remember: Remember that you must show your student card or certificate of attendance when you come for an appointment.

Basic dental care and other necessary treatment

Address: Töölönkatu 37 A

Treatment need assessments and appointments: Call 046 710 1032 from Monday to Thursday between 8 a.m. and 3 p.m., on Friday from 8 a.m. to 2 p.m. Read more about treatment need assessments and callback service

Check or cancel appointments at yths.fi/en/appointments or call our automated telephone service on 046 710 1034 to cancel your appointment. Penalty for no-show appointments.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Where to call if our health centre is closed: If you need urgent dental care in the evenings or at weekends call Haartman Hospital on 09 310 49999.

Mental health
Crisis help

Address: Töölönkatu 37 A

Treatment need assessments and appointments: The general health helpline for urgent cases on 046 710 1025 is open from Monday to Thursday between 8.00 and 15 am and Friday between 8.00-14.00. 
Read more about treatment need assessments and callback service.

Check or cancel appointments at yths.fi/en/appointments. To cancel a general health service appointment call our automated telephone service on 046 710 1028. To cancel a mental health service appointment call 046 710 1031 from Monday to Thursday between 8.00 and 15.00 and Fridays between 8.00-14.00. Penalty for no-show appointments.

How to get advice over the phone: Call 046-710 1030 from Monday to Thursday between 8.00 and 15.00 and on  Fridays Between 8.00 - 14.00.

Where to call if our health centre is closed:
Helsinki: Crisis helpline on (09) 3104 4222.
Espoo: Jorvi Hospital social services and crisis helpline on (09) 8164 2439.
Vantaa: Crisis helpline on (09) 8392 4005.

Other things to remember: Remember to get help as soon as possible if you experience a crisis.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Crisis help

Non-urgent treatment

Address: Töölönkatu 37 A

Treatment need assessments and appointments:  In the Helsinki and Espoo units, treatment need assessments and appointment bookings for mental health services are made jointly with the general health and medical care services. Mon-Thu 8-15, Fri 8-14, tel. 046 710 1027. Please use this number.
Read more about treatment need assessments.

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1031 to cancel your appointment (from Monday to Thursday between 8.00 and 15.00 and on Fridays between 8.00 - 14.00).

How to get advice over the phone: Call 046 710 1030 from Monday to Thursday  between 8.00 and 15.00 and Fridays between 8.00 - 14.00.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Where to call if our health centre is closed: Contact your local municipal health centre.

Non-urgent treatment

Prescription renewals

Address: Töölönkatu 37 A


Treatment need assessments and appointments: Bring your prescription to the patient office from Monday to Thursday between 8.00 and 15.00 and on Fridays between 8.00 and 14.00.


Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.


Where to call if our health centre is closed: Contact the Helsinki health centre or your local municipal health centre.


Other things to remember: Make sure you renew your prescription in good time before you run out!
(It takes one week to renew a prescription).

Urgent treatment

Address: Töölönkatu 37 A

Treatment need assessments and appointments:
Call 046 710 1027 from  Monday to Thursday between 8.00 and 15.00 and on Fridays from 8.00 to 14.00. Read more about treatment need assessments and FSHS Helsinki-Espoo callback service.

Note! For urgent cases, the treatment need is assessed by FSHS General Health, and the treatment is started there. Special services (such as those by psychologists and psychiatrists) in FSHS Mental Health are available by appointment only.

Check or cancel appointments at yths.fi/en/appointments or call our automated telephone service on 046 710 1028 to cancel your appointment. Penalty for no-show appointments.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.00.

Where to call if our health centre is closed: Contact your local municipal health centre (Helsinki, Vantaa or Espoo).

Other things to remember: Remember that you must show your student card or certificate of attendance when you come for an appointment.

Helsinki
Käyntiosoite
Töölönkatu 37 A
00260 Helsinki
fax 046 710 1362
phone 046 710 1466 (No appointment reservations)

FSHS Unit is open from Monday to Thursday from 8 a.m. to 3 p.m., on Friday from 8 a.m. to 2 p.m.

Maundy Thursday and 30 April FSHS unit is open between 8.00 and 13.00.
On these days treatment need assessment is available between 8.00 and 12.00.

Branch health centres

Fees and invoicing

Read more about fees and invoicing.

Service for hearing-impaired customers

Read more.

Groups

Physiotherapy groups are in Finnish.

At the moment we do not have any groups in English.

Finnish Student Health Service | Töölönkatu 37 A 00260 Helsinki | Unit addresses | Site map