Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service for general health and mental health will temporarily operate with exceptional opening hours from 8 am to 11 am. The chat services in YTHSDigi remain available during normal opening hours: Monday to Thursday from 8 am to 3 pm and Friday from 8 am to 2 pm. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

Feedback

Where did we do well? Where could we improve? Your feedback is really important to us, as it helps us develop our activities and improve our services. Feedback is regularly reviewed by the FSHS Management Teams, and is used to develop the Service’s processes and to improve our activities.

Feedback with your own name or anonymously

You can give feedback either with your own name or anonymously. It is easier for us to find a solution to your issue if you give feedback with your own name. In case you want to give feedback with your own name you should log in for identification via the suomi.fi service, using either your online banking ID or mobile ID. Don’t forget to allow messaging in the suomi.fi service.

Give feedback (surveypal.com)

If you have an issue related to patient safety or your treatment, please see our web page Quality of care and patient safety. If you have an issue regardning your personal data protection, please see our web page Data protection.