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Our assessment of the need for treatment is unfortunately experiencing very high demand at the moment. Some service forms in the Self online service are temporarily unavailable. If the form you need is not available, please contact us by phone. We apologise for any inconvenience caused.

Where did we do well? Where could we improve?

Your feedback is really important to us, as it helps us develop our activities and improve our services. Feedback is regularly reviewed by the FSHS Management Teams, and is used to develop the Service’s processes and to improve our activities.

You can give feedback either with your own name or anonymously.

It is easier for us to find a solution to your issue if you give feedback with your own name. In case you want to give feedback with your own name you should log in for identification via the suomi.fi service, using either your online banking ID or mobile ID. Don’t forget to allow messaging in the suomi.fi service.

If you have an issue related to patient safety or your treatment, please see our web page Quality of care and patient safety.

If you have an issue regardning your personal data protection, please see our web page Data protection.