Feedback

Where did we do well? Where could we improve?

Your feedback is really important to us, as it helps us develop our activities and improve our services. Feedback is regularly reviewed by the FSHS Management Teams, and is used to develop the Service’s processes and to improve our activities.

You can give feedback either with your own name or anonymously.

It is easier for us to find a solution to your issue if you give feedback with your own name. In case you want to give feedback with your own name you should log in for identification via the suomi.fi service, using either your online banking ID or mobile ID. Don’t forget to allow messaging in the suomi.fi service. We respond to all feedback given with a name within three working days.

If you have an issue related to patient safety, data protection, a complaint, or your treatment, please contact us through the contact forms located at the using services section of our website.