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We are still mending the queue in the phone services and you may have to wait 1-3 days for us to call you back. The national service numbers are serving in week 2 between 8am and 12pm until the queue is gone. SelfChat is closed until further notice. We regret the inconvenience caused due to the overloaded phone services.

Where did we do well? Where could we improve?

Your feedback is really important to us, as it helps us develop our activities and improve our services. Feedback is regularly reviewed by the FSHS Management Teams, and is used to develop the Service’s processes and to improve our activities.

You can give feedback either anonymously or with your name when logged into the service.

To give feedback with your name, you should log in for identification via the suomi.fi service, using either your online banking ID or mobile ID. Don’t forget to allow messaging in the suomi.fi service. We respond to all feedback given with a name within three working days.

If you have an issue related to patient safety, data protection, a complaint, or your treatment, please contact us through the contact forms located at the using services section of our website.