Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service and chat services for general health and mental health will operate with exceptional opening hours on Wed 7 Oct and Thu 8 Oct from 8 am to 11 am. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

How to join a video appointment

Your video appointment takes place in the YTHSDigi service. When a video appointment has been booked for you, you can join it in the Chat services section.A FSHS professional will send you instructions for joining the video call, and you will receive a call request in the app. 

Good to know about video appointments

  • Sign in to YTHSDigi well before your appointment is scheduled to start. That way you’ll be ready for the appointment without delays and if necessary, familiarise yourself with the appointment intructions.
  • For the appointment, find a place where you’re comfortable talking about your health issues out loud and without disturbances. 
  • Under the Finnish Patient Insurance Act, remote appointments cannot be provided for students staying outside Finland for a student exchange or traineeship lasting more than 3 months. 

Service options

YTHSDigi

Instructions for symptom
photography for remote services