Acting on behalf of another person
Acting on behalf of another person means acting on behalf of a person or a company. Guardianship, trusteeship or a written authorisation give the right to act on behalf of another person. Persons entitled to exercise a written authorisation to act on behalf of another person include an adult child or other close relative of the person giving the authorisation.
You can use a pre-printed authorisation form or write a freely worded authorisation yourself, but in both cases it must contain the following details:
- Adequate information to identify the person giving the authorisation and the person / persons authorised
- The scope of the authorisation (what the authorisation concerns)
- Whether or not confidential information about the person giving the authorisation may be disclosed to the authorised person (disclosure of health data is permitted)
- The period of validity (indefinitely or for a limited time)
- The signature of the person giving the authorisation and name in block capitals, and date
Authorisation to act on behalf of another person, submission to the FSHS
You can authorise a person to:
- enquire about your appointments or to book or reschedule your appointments
- enquire about your test results
- take care of matters related to your medicinal treatment, including the Prescription Centre (MyKanta)
- request your patient documents
- take care of your payments
When you submit a written authorisation to the FSHS to authorise another person to act on your behalf or complete the authorisation form at an FSHS service unit, you must present official proof of identity (passport of official photo ID). The authorised person may also submit the authorisation to the FSHS if it is signed by competent witnesses.
The authorisation only applies to the FSHS’s own services. If the person giving the authorisation wishes to extend the authorisation to partner services, a separate authorisation for contracted services must be submitted.