You need to book a remote or local appointment to see a healthcare professional. Booking is also required for telephone appointments. To book an appointment, contact us through either SelfChat or by phone. If you already have a booking permission (a so-called ticket), you can make the booking using the Self online service.
A healthcare professional will examine and assess your situation and its level of urgency, provide you with self-care instructions and, if necessary, give you a booking permission and refer you to another service if it’s outside the scope of student healthcare. After the assessment, your treatment will be provided by your own team, or through digital services or oral health services.
Public health nurse
With a public health nurse, you can discuss your concerns about your health and your ability to study. The nurse will look at your situation and will provide you with health advice and guidance for the prevention and treatment of illnesses. The nurse can also give you advice about birth control, perform health check-ups, give vaccinations and issue short-term sick leave certificates for your place of study or your employer. You may also be referred for laboratory examinations before an appointment with a doctor. The public health nurse will support you if your ability to study is impaired.
After your need for treatment has been assessed, you can be referred to a psychiatric nurse if your problem concerns mental health such as mood disorder, anxiety, traumatic crisis, developmental neuropsychiatric disorder or other long-term psychiatric disorder. The psychiatric nurse will look at the situation your ability to study with you. The psychiatric nurse will help you choose a self-care programme, set a goal and track it. They will also guide your use of self-help programmes and your self-care and provide you with support and help to carry out the treatment started by your doctor. They will provide information about different treatment options for mental health disorders as well as advice on how to improve your mental health. If necessary, the psychiatric nurse will provide you with three appointments (remote or in-person) to support your guided self-care.
A physiotherapist can help you with musculoskeletal symptoms, such as musculoskeletal pain (involving muscles, joints and the spine) as well as with problems related to mobility and the ability to function. The physiotherapist will perform a clinical examination and may also examine and assess your posture, and guide and instruct you in the prevention and rehabilitation of injuries and/or symptoms. The physiotherapist can also plan an individual training programme to support your rehabilitation.
To see a general practitioner, you usually need a referral by a public health nurse or nurse or physiotherapist or sometimes you can get an immediate appointment after the assessment of your need for treatment. The general practitioner will examine and take care for all matters related to your health and/or illness. The general practitioner will also give you health advice. The general practitioner will also evaluate your ability to study and support you if it is impaired. The general practitioner can refer you for additional examinations, specialized healthcare or to another FSHS professional, and can issue study-related medical certificates or statements.
An oral hygienist treats gingival diseases following a referral by a dentist, offers self-care instructions and nutritional guidance, and performs follow-up examinations of the mouth and the teeth according to the treatment interval determined by a dentist. The oral hygienist may also perform imaging examinations if required by a dentist. You can also receive advice on different subjects from an oral hygienist through remote consultations.
A dentist will examine your mouth to assess the condition of your teeth and gums, your dental occlusion, examine your wisdom teeth, and determine the need for health guidance and services. The dentist fills dental cavities and performs extractions, root canal treatments and other standard dental procedures. If necessary, the dentist will refer you for imaging examinations or to an oral hygienist. The dentist will also assess your need for more complicated treatment and can refer you for further treatment. If you have a fear of dental procedures, inform the dentist so you can discuss ways of relieving it.
A general practitioner or a psychiatrist will refer you to a psychologist if you need short-term therapy or psychological assessment and examinations. Short-term therapy is mainly based on discussions, and its framework will be agreed immediately at the start of treatment. Short-term therapy with the psychologist usually comprises 5 to 10 weekly appointments and can be provided remotely or at the service unit. Psychologists may also conduct basic cognitive examinations on referral by a psychiatrist.
A general practitioner can refer you to a psychiatrist if you have problems with mental health that require specialist assessment in terms of diagnosis, treatment or rehabilitation planning, or starting treatment. The psychiatric consultation usually requires 1 to 3 appointments. During the consultation, the psychiatrist will perform a psychiatric evaluation consisting of a free-form interview (and as necessary, a structured interview), questionnaires and sometimes laboratory examinations. The consultation may also involve an interview with someone close to you, in a manner agreed with you. Based on the results of the psychiatric evaluation, the psychiatrist will plan a treatment and rehabilitation plan together with you. As part of the psychiatric evaluation, the psychiatrist will also assess your ability to study and if necessary will arrange support. The psychiatrist can also issue medical certificates related to your treatment and rehabilitation plan insofar as this falls within the scope of student healthcare.
Healthcare professionals can refer you to a sex counsellor if you have problems or questions with sexuality, gender identity or your sex life that cannot be adequately dealt with during another appointment. Sex counselling is a goal-oriented process in which sexuality matters are dealt with based on the student’s needs. Sex counselling typically comprises 1 to 5 remote appointments.