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Nov 23, 2017

Problems with our phone lines when calling from abroad

There have been problems in calling to FSHS service numbers from abroad. If you cannot call the number and you don't have the permission to book an appointment via Self, you can contact us using the feedback form ...

Nov 1, 2017

Technical difficulties in telephone services and Self

Due to operator change there may be delay in our callback service. Some of the services in Self have also been unavailable. We apologize for the inconvenience. Please be patient while we are solving the issues!

Oct 27, 2017

The reminders about appointments can't be sent

At the moment the reminders about the appointments cannot be sent to students. We are working towards solving the problem. Please be sure to cancel an appointment if you don't need it - this way we can give the appointment time to someone else and our...

Oct 24, 2017

Influenza in the air!

It's that time of year again when influenza viruses are beginning to be active. Vaccination is a good way to protect yourself against influenza. Those students who belong to any of the high-risk groups ...

Oct 19, 2017

Delay in processing laboratory test results

At the moment there is delay in processing laboratory test results, caused by malfunctions in our patient information system. Our staff is unable to deliver the test results within the normal timeframe. The problem will be solved as soon as possible.

Oct 17, 2017

FSHS phone service is busy at the moment

There are delays in our phone service at the moment caused by latency in the patient information system. There may be also delays in our call-back service. We suggest you to avoid contacting us by phone in less urgent matters. The latency appeared...

Oct 13, 2017

Problems in the Self service and the patient information system

At the moment, some features of the Self service may be out of use. Our service provider is working on the problem. We are having problems also in our patient information system. Please avoid contacting us today (13th October). We're sorry for the...

Sep 29, 2017

Make sure your contact details have been saved into Self

If you have not entered your contact details into the Self service yet, please make it soon. That is the only way to get information about relevant messages sent to you via the service, such as health inquiries and forms to be filled in, as well as...

Sep 26, 2017

Problems in the use of the Citizen’s account

The Citizen's account is not working properly at the moment. That may affect, for instance, the Travel advice service. The service provider is working on the problem.

Aug 21, 2017

FSHS gives help and advice about crisis support

If you need help dealing with fear or anxiety caused by the acts of violence in Turku on 18 August, please contact your own FSHS unit. Our personal gives you advice and further information. you will be guided forward if needed. Contact infomation...