Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service for general health and mental health will temporarily operate with exceptional opening hours from 8 am to 11 am. The chat services in YTHSDigi remain available during normal opening hours: Monday to Thursday from 8 am to 3 pm and Friday from 8 am to 2 pm. We apologize for any inconvenience this may cause.

Changes in service hours for SelfChat

The service hours for SelfChat have changed. Hereafter SelfChat serves you from Monday to Friday from 12pm to 2pm.

SelfChat is a service channel alongside our telephone service for assessing the need for treatment and in making appointments. You can use the chat service to talk with FSHS health care professionals when you need guidance and instructions for home care.  Furthermore, you can leave a call-back request or make an appointment through the SelfChat. You can find the new SelfChat service in our online Self-service.