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Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service and chat services for general health and mental health will operate with exceptional opening hours on Friday, October 2: from 8 am to 11 am. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

Two numbers, all services – nationwide telephone numbers for appointment booking

Starting from 1 October 2020, the FSHS will introduce nationwide telephone numbers. This means that numbers for individual service units will no longer be used. In the future, you’ll reach us via two telephone numbers or two SelfChat service lines for appointment booking and service guidance. The choice of service line or telephone number is only made between oral health services and other services.

Our new telephone numbers

Oral health services, phone 046 7101085
Other services, phone 046 7101073

You’ll find the corresponding service lines for oral health services and other services in SelfChat.

Our telephone service is open during the FSHS’s service hours. SelfChat is open for oral health questions in the afternoons from Monday to Thursday from 12 pm to 3 pm and on Friday from 12 pm to 2 pm. For other matters SelfChat is available during normal service hours from Monday to Thursday from 8 am to 3 pm and on Friday from 8 am to 2 pm.

The introduction of the nationwide telephone and service lines is part of the new FSHS service model. The service model will become fully operational as part of the expansion of the FSHS, with different parts piloted starting from October. Read more >