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Please note! The new YTHSDigi service replaces the Self online service as of 6 May 2026. The Self online service has been permanently closed. If you have a video appointment or wish to contact us, please use the YTHSDigi service. Read more
FSHS´s own service units, YTHSDigis chat services and the nationwide telephone services will be closed on Ascension Day, Thursday 14 May 2026. We will serve again on Friday 15 May 2026. Our partners service units serve according to their own opening hours.

Patient Ombudsman of the FSHS is Katriina Ikävalko

Katriina Ikävalko has been appointed Patient Ombudsman of the FSHS. He will take up the position on Monday, December 9, 2019. You can reach the Patient Ombudsman through the online form on yths.fi or by phone on Mondays from 12.30am to 2.30pm, tel. +358 46 7101155.

The Patient Ombudsman works to promote your rights.  She will advise and assist you if you are dissatisfied with the treatment or treatment you have received. The Patient Ombudsman does not comment on the medical treatment decisions that apply to you, or whether there has been any harm to your treatment.