Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service for general health and mental health will temporarily operate with exceptional opening hours from 8 am to 11 am. The chat services in YTHSDigi remain available during normal opening hours: Monday to Thursday from 8 am to 3 pm and Friday from 8 am to 2 pm. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

Patient Ombudsman of the FSHS is Katriina Ikävalko

Katriina Ikävalko has been appointed Patient Ombudsman of the FSHS. He will take up the position on Monday, December 9, 2019. You can reach the Patient Ombudsman through the online form on yths.fi or by phone on Mondays from 12.30am to 2.30pm, tel. +358 46 7101155.

The Patient Ombudsman works to promote your rights.  She will advise and assist you if you are dissatisfied with the treatment or treatment you have received. The Patient Ombudsman does not comment on the medical treatment decisions that apply to you, or whether there has been any harm to your treatment.