Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service for general health and mental health will temporarily operate with exceptional opening hours from 8 am to 11 am. The chat services in YTHSDigi remain available during normal opening hours: Monday to Thursday from 8 am to 3 pm and Friday from 8 am to 2 pm. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

Exceptions in service channels for general and mental health until 21 July 2023

The SelfChat line for general and mental health services will be exceptionally closed between 3 July and 21 July 2023. We are mending the queue in our service. We recommend you to contact us by completing a service form in the Self online service or by calling to our service numbers. If your matter is not particularly urgent, it is recommended to contact us after the holiday season.

In addition, our national service number for general and mental health will exceptionally serve from Monday 17 July 2023 to Thursday 20 July 2023 from 8 am to 2 pm and on Friday 21 July 2023 from 8 am to 1 pm.

We apologize for any inconvenience.

Article updated 14.7.: dates updated.