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Paper-based patient documents concerning Tampere students won’t be available to order from 1 Nov 2023 to 31 Jan 2024

Paper-based patient documents concerning students visiting the FSHS’s Tampere service units won’t be accessible between 1 November 2023 and 31 January 2024. During this time, students won’t be able to order copies of paper-based patient documents that concern appointments in 1979–2000 mainly at Tampere, Seinäjoki and Hämeenlinna service units. The patient documents won’t be available because the archive is being relocated. We apologise for any inconvenience caused.

Read previous updates on this subject

Update on 1 September 2023:

Update: The water damage that occured at the FSHS Tampere service unit at the beginning of July has turned out to be slightly more extensive than previously thought. In addition to what was described below, about 700 general health patient cards for the FSHS central service area from the years 1979–2000 have been destroyed in the water damage. The individuals who may be affected by this can, if necessary, contact using the contact form provided in the original news article.

The original news article published on 12 July 2023: Medical records destroyed due to water damage

Water has permanently damaged some of the medical records at the FSHS premises in Tampere. The damage was caused by heavy rain during which water entered the Tampere unit’s archive between July 2nd and 3rd. The FSHS has reported the issue in accordance with the instructions of the data protection authority.

The damaged records are oral health patient document cards and radiographs from the years 1996–1998 and include medical information on around 1000 registered clients. As these are old radiographs and patient records in non-electronic format, they are no longer likely to be clinically significant.

We sincerely apologize for the incident. Measures have been taken and will continue to be taken to ensure the security of the patient archive in the future.

If you were an oral health client at FSHS Tampere during 1996–1998, you can get additional information by contacting the FSHS Data Protection Officer using the contact form.

Reetaleena Hietala, Regional Director, FSHS Central, reetaleena.hietala(at)