Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service for general health and mental health will temporarily operate with exceptional opening hours from 8 am to 11 am. The chat services in YTHSDigi remain available during normal opening hours: Monday to Thursday from 8 am to 3 pm and Friday from 8 am to 2 pm. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

Strategy and values

Our mission is to promote student health and improve students’ ability to study, providing strong support to help them graduate. Our goal by 2030 is well-being among students and study communities – so that they can be the world’s greatest future shapers.

You can click the image for a larger version of the strategy visualisation.

Strategic choices

To achieve our vision, we will address challenges in the operating environment. The FSHS’s strategic choices and success factors in addressing these challenges are: 

  • Top professionals in a respected and constantly evolving work community
  • A multi-channel service model, constantly improved based on students’ needs
  • A responsible student healthcare provider and a networked partner
  • A balance between income and expenditure, together with greater cost-effectiveness
  • An active expert in and contributor to students’ health and ability to study

Actions for development and their goals will be planned based on these success factors.

FSHS values

The FSHS’s values are

  • Equality, which means equal treatment and security.
  • Caring, which means treating everyone with kindness and respect.
  • Leadership, which means preparedness, renewal and learning.