Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service for general health and mental health will temporarily operate with exceptional opening hours from 8 am to 11 am. The chat services in YTHSDigi remain available during normal opening hours: Monday to Thursday from 8 am to 3 pm and Friday from 8 am to 2 pm. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

RESOLVED: CallSign authentication codes activated after late September 2023 may not work

UPDATE 20.11.2023:
The problem with Callsign authentication codes not working for Self-sign ins has been resolved. We apologise for the inconvenience caused.
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13.11.2023
Students using CallSign authentication codes activated after late September 2023 to access FSHS’ Self online services may experience difficulty signing in. Bank authentication with a Finnish bank account and CallSign codes activated in late September 2023 or earlier should function as usual.

If signing in via Callsign doesn’t work, students can access FSHS via our national service phone numbers. The sign-in issue extends also to accessing remote appointments and the SelfChat.

The service provider is investigating the issue and attempting to rectify it as swiftly as possible. FSHS will inform you on developments.