Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service and chat services for general health and mental health will operate with exceptional opening hours on Wed 7 Oct and Thu 8 Oct from 8 am to 11 am. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

Changes in the patient ombudsman activities

Patient ombudsman activities at FSHS will end in their current form from 1 January 2024 onwards. In the future all, ombudsmen services will be organised by the wellbeing services counties. With this development, the current title ‘ombudsman’ will also be replaced with the title ombudsperson.

During the transition period (from January 1 to March 31 2024), FSHS customers can contact the FSHS patient contact person, especially regarding pending feedback or objections.