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Dec 8, 2015

FSHS opening hours during Christmas time

All our units are closed from 24 December 2015 to 3 January 2016. There are unit specific differences in the opening hours. See the list below for your local FSHS unit's opening hours for Christmas time. Note! Units open on 23 December 2015 will take...

Dec 3, 2015

A billing problem corrected – concerns a part of our international customers

The FSHS sends out invoices by mail or via e-invoices. Invoices are sent 2–5 weekdays after an appointment. Unfortunately due to an error in the new FSHS's patient data system a part of our international customers' bills have not been sent.

Dec 1, 2015

Technical problems affecting Citizen’s accounts during 30 Oct and 2 Dec 2015 and their impact on e-communications

There were technical problems with the Citizen's account electronic forms produced by the Government ICT Centre Valtori during 30 October and 2 December 2015. Unfortunately, we did not receive some of the forms sent during this time. If you have not...

Nov 3, 2015

New website about masticatory system complaints

4.5% of university students experience weekly or daily masticatory (chewing) system complaints (University Students' Health Survey 2012). A new website on masticatory system complaints has been requested in...

Oct 28, 2015

Techincal problems in the callback service has been repaired (28 Oct 2015)

Techincal problems in the callback service (28 Oct 2015) has been repaired. We apologize the trouble caused for our customers.

Sep 28, 2015

Disturbances in telephone connections on Monday 28 September 2015

There have been disturbances in telephone connections on Monday 28 September 2015, and due to this our callback service is congested. The rest of callbacks manages on Tuesday 29 September 2015. We apologize for the trouble caused for our customers.

Sep 4, 2015

The error causing the FSHS's patient data system slowness has been repaired

The use of FSHS's patient data system was slow the 4th September due to a technical error, but the error has been repaired. We apologize for the disruption caused for our customers.

Aug 18, 2015

Disturbances in Elisa's telephone connections has been corrected (18 Aug 2015)

Elisa's telephone connections are functioning normally again. Further information: elisa.fi

Jun 25, 2015

FSHS introduced e-invoicing for clients on 25 June 2015

FSHS introduced e-invoicing for clients on 25 June 2015. The present practice of sending PDF invoices to students' Citizen's accounts has been replaced by e-invoicing from this date. To receive e-invoices you will need to set up an e-invoicing...

Jun 25, 2015

Electronic appointment reminders are unavailable until the beginning of October

Electronic appointment reminders are currently unavailable. The service will be restored at the beginning of October. Please be on time for your appointment. Please cancel your appointment if you are unable to attend. You can do this online at yths...