Our assessment of the need or treatment is unfortunately experiencing high demand. To help reduce the backlog, the national telephone service for general health and mental health will temporarily operate with exceptional opening hours from 8 am to 11 am. The chat services in YTHSDigi remain available during normal opening hours: Monday to Thursday from 8 am to 3 pm and Friday from 8 am to 2 pm. We apologize for any inconvenience this may cause.
The oral health chat in YTHSDigi will operate with exceptional opening hours: Mon to Thu from 8 am to 11 am and from 12 pm to 2 pm, and on Fri from 8 am to 11 am and from 12 pm to 1 pm. Our oral health service phone line will operate as usual: Mon to Thu from 8 am to 3 pm, on Fri from 8 am to 2 pm.

Exceptions in service channels for general and mental health

Our assessment of the need for treatment is unfortunately experiencing very high demand at the moment. To alleviate the backlog, our national service number for general and mental health serves exceptionally on Wednesday 25 Sept and on Thursday 26 Sept 2024 from 8 am to 1 pm and on Friday from 8 am to 12 pm.  

In addition to this, some service forms in the Self online service are temporarily unavailable. If the form you need is not available, we kindly ask you to contact us by phone. We apologise for any inconvenience caused.