The technical problems in SMS message system (11 Dec 2015) have been fixed. For some students the SMS message reminder may have been sent for example several times for appointments that have been already cancelled. We are very sorry about the...
Dec 11, 2015
Dec 8, 2015
All our units are closed from 24 December 2015 to 3 January 2016. There are unit specific differences in the opening hours. See the list below for your local FSHS unit's opening hours for Christmas time. Note! Units open on 23 December 2015 will take...
Dec 3, 2015
The FSHS sends out invoices by mail or via e-invoices. Invoices are sent 2–5 weekdays after an appointment. Unfortunately due to an error in the new FSHS's patient data system a part of our international customers' bills have not been sent.
Dec 1, 2015
Technical problems affecting Citizen’s accounts during 30 Oct and 2 Dec 2015 and their impact on e-communications
There were technical problems with the Citizen's account electronic forms produced by the Government ICT Centre Valtori during 30 October and 2 December 2015. Unfortunately, we did not receive some of the forms sent during this time. If you have not...
Nov 3, 2015
4.5% of university students experience weekly or daily masticatory (chewing) system complaints (University Students' Health Survey 2012). A new website on masticatory system complaints has been requested in...
Oct 28, 2015
Techincal problems in the callback service (28 Oct 2015) has been repaired. We apologize the trouble caused for our customers.
Sep 28, 2015
There have been disturbances in telephone connections on Monday 28 September 2015, and due to this our callback service is congested. The rest of callbacks manages on Tuesday 29 September 2015. We apologize for the trouble caused for our customers.
Sep 4, 2015
The use of FSHS's patient data system was slow the 4th September due to a technical error, but the error has been repaired. We apologize for the disruption caused for our customers.
Aug 18, 2015
Elisa's telephone connections are functioning normally again. Further information: elisa.fi
Jun 25, 2015
FSHS introduced e-invoicing for clients on 25 June 2015. The present practice of sending PDF invoices to students' Citizen's accounts has been replaced by e-invoicing from this date. To receive e-invoices you will need to set up an e-invoicing...