Identify and assess your symptoms electronically, get help from our professionals

The electronic symptom assessment tool will allow you to identify and assess your symptoms whenever it’s most convenient for you. You’ll receive guidance by a professional, instructions for self-care or a referral to meet our staff.

The FSHS will be running a pilot project to test an electronic symptom assessment service between 22 October 2018 and 28 February 2019. During the pilot project, FSHS sites will provide limited access to the service. NB! The service is not available at general health units in Oulu, Helsinki-Espoo, Kuopio or Turku. If your health care provider is one of these, please call or use the chat service. There are no restrictions in oral health services.

Easy and smooth communication!

The details you enter in the symptom assessment tool will be transferred automatically to the correct person, and your case will be processed even faster and more smoothly than before. We aim to respond within one (1) working day, but no later than within three (3) working days.

You’ll find the electronic symptom assessment tool in the Self online service through which the majority of students’ electronic communications are channelled. The service is simple to use – whenever it’s most convenient for you.

Using the electronic symptom assessment tool

Log in to the Self online service. You’ll find a link to the electronic symptom assessment tool in Self.

  1. Reason

Start by selecting the service you want to contact: the general health service or oral health service.

  2. Filling in details

Follow the instructions and provide the details requested by our easy-to-use system.

3. Referrals for treatment and contact

Depending on your symptoms, you may receive instructions for self-care or a referral to see a professional. If the matter requires a direct contact, we’ll contact you either by phone or by sending you a message in Self.