Medicine prescriptions and their renewal

Electronic prescriptions (ePrescriptions)

Electronic prescriptions (ePrescriptions) issued by FSHS doctors are saved in the Prescription Centre maintained by the Social Insurance Institution (Kela). You can pick up your medicine at any pharmacy. ePrescriptions issued or renewed after 1 January 2017 remain effective for two years.

Your details in the Prescription Centre can only be viewed by

  • the doctor who prescribed you the medicine (only prescriptions issued by her/him)
  • doctors and nurses treating you, provided you give your oral consent
  • doctors treating you in emergencies even without your consent
  • pharmacists when you pick up your medicines at a pharmacy.

 

NB. International students can use ePrescription provided that they have a Finnish identity code.

Read more about ePrescription

 

Prescription renewal principles

If an FSHS doctor has prescribed you a medicine intended for long-term or repeated use, you can, in certain cases, request renewal of the prescription without contacting your doctor directly. However, information about the use of the medicine, such as any adverse effects, your symptoms, measurement results related to the follow-up of the use of the medicine (e.g. blood pressure or PEF measurements) and your other medications must be provided before the renewal request can be granted. Therefore, an FSHS nurse may contact you and ask for this information when you request a renewal through the My Kanta service of Kela. The FSHS receives this personal information primarily via a secure communication in the Self service or, in exceptional circumstances, by phone. Email is not secure enough to permit personal health information to be sent/received by this means.

If you need more of the medicine(s), request a renewal of the prescription(s) well before you run out. The My Kanta service of Kela will store the renewal request for a week, during which time FSHS professionals will decide whether the prescription can be renewed based on the information given. If a prescription cannot be renewed without direct contact with a doctor, you must make sure you have enough time to arrange the necessary direct contact with a doctor before you run out of your medicine. If you know that your medication will continue and that you will have to request a renewal, make a note in your calendar to request a renewal a couple of weeks before you will run out of your medicine.

When you request a prescription renewal, this will be interpreted as consent to view your details in the Prescription Centre, as prescribing a medicine requires information about all other medicines you are currently using so that the risk of interactions can be assessed.

Renewal of contraception prescriptions requires information relating to the follow-up of the use of the products concerned. This information will be reviewed with a public health nurse every other year. Before a contraception prescription can be renewed you must measure your blood pressure, for example at an FSHS self-measurement point. A contraception prescription will not be renewed without recent information about your blood pressure. Asthma medicine prescriptions are renewed during a doctor’s appointment or after an appointment with an asthma nurse.

Some prescriptions can only be renewed during a doctor’s appointment. Medicines primarily affecting the central nervous system such as sleeping pills, sedatives and some painkillers require a direct treatment contact with the doctor in charge of the medication.

If you have questions about renewal of medicine prescriptions, you can contact the patient office of your unit (open from 8 am to 12 noon) or the telephone guidance service (see contact details on the website of your unit under Appointments and information by phone / Non-urgent treatment).