Appointment ticket

To book an appointment, you need an appointment ticket, which you can get from the FSHS. You can also change an appointment based on an appointment ticket online.

Assessment of the need for treatment

An assessment of the need for treatment is always performed before you can book an appointment in the Self service. This helps us ensure that you are referred to the right kind of health care professional who can help you the most. The assessment includes determining the reason for your contact, your symptoms and their severity, and the level of urgency.

Please note that FSHS services do not include hospital care, maternity clinic services or night and weekend emergency services.

Read also: Statutory care guarantee