Frequently asked questions
1. What to do if I get ill?
2. What are Emergency Services (päivystys)?
3. I wish to come to Finland to study Finnish. Must I apply for a residence permit for studies?
4. I have been accepted to study at a Finnish educational institution and will soon apply for a residence permit. What kind of health insurance will I need?
5. Where can I acquire the officially approved health insurance that I need in order to apply for a student residence permit?
6. What is the Student Insurance Program (SIP)?
7. What is a Kela-card?
8. What is a European Health Insurance Card (EHIC)?
9. Where can I buy my medicines?
Medicines are sold in pharmacies. A doctor’s prescription is required for certain medicines. Some medicines are sold without a prescription. Read more.
10. I feel tired and nothing seems to interest me — Am I suffering from winter seasonal affective disorder (SAD)?
11. I feel lonely and in low spirits. What should I do?
You can always call the FSHS and come to talk with a public health nurse. You are not alone!
12. My skin is dry and flaking. What should I do to treat my skin problems?
Use a thicker skin cream, available from the pharmacy.
13. How should I treat my cold?
Rest at home. If necessary, visit the pharmacy for over-the-counter medicines to treat e.g. fever/cough. Contact the FSHS if the symptoms persist for e.g. 3–5 days or if they are severe.
Read more: Common cold, respiratory tract infection
14. My ear hurts. What if I have an ear infection?
Take painkillers and book an appointment at the clinic.
15. Where can I ask more about sexually transmitted diseases?