FSHS

Service feedback

 Select the health centre to which you would like give feedback.

Espoo and Helsinki  Hämeenlinna  Joensuu   Jyväskylä   Kajaani   Kuopio   Lappeenranta  
Oulu   Rauma   Rovaniemi  Savonlinna  Tampere Turku Vaasa

 

yths.fi (fshs)


Customer feedback is important to us. All customer feedback is regularly discussed by the management teams of the FSHS health centres and taken into consideration in our operational processes and development.

We received feedback 567 times in 2011 in the whole foundation.

57% criticism
25% positive
18% development proposals

Criticism included

27% appointments and treatment need assessments
20% treatment
18% availability of services
35% other things

Positive feedback included

31% treatment
26% workmanship
14% availability of services
29% other things

Development proposals included

24% appointments and treatment need assessments
21% payment and payment arrangements
55% other things

 

Give us feedback

Feedback provided by our customers is vital for uur efforts to develop our services and improve our activities.

Select a health centre and tell us what you think: this is the place for your thanks, suggestions or criticism. 

If you like, we will answer your feedback by email. 

 
 
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