Rovaniemi

Current information: Testing out a new service channel Chat, Seasonal influenza vaccination

Testing out a new service channel Chat

You can find the new Chat service in our online Self service, through which all students´ electronic communications with the FSHS are channelled.

The new service will be tested in a nationwide pilot project during the autumn. During this three-month project, the chat service will be open during restricted service hours. To begin with, the chat will be available from 1 pm to 2 pm, and from 15 October onwards, from 8 am to 9 am. From 19 November onwards, the service will run from Mon to Thu 1 pm to 3 pm and Fri from 1 pm to 2 pm.

Seasonal influenza vaccination for people at high risk

Make an appointment by calling 046 710 1090 (call back request).

More information about influenza vaccination https://www.thl.fi/en/web/vaccination 

If you are not eligible for free influenza vaccination, call FSHS to get prescription.

Appointments and information by phone

General health

Acute treatment

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: Call 046 710 1090 from Monday to Thursday between 8.00 and 15.00 and on Fridays between 8.00 and 14.00.  Chat service is in online Self service. In urgent cases you should contact us in the morning between 8.00 and 10.00. Our public health nurse will assess your need for treatment, give treatment instructions or, if necessary, make an appointment with general practioner or other doctor or nurse. Read more about treatment need assessments and a callback service.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091  or 046 710 1090 from Monday to Thursday between 8.00 and 15.00, Friday 8.00 and 14.00. Penalty for no-show appointments.

Exceptions to our regular service hours:

If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Where to call if our health centre is closed: In urgent cases call the City of Rovaniemi First aid station phoneline on  016 322 4800.

Other things to remember:  In addition to Rovaniemi, calls to our treatment need assessment and appoinment reservations service may also be answered in Oulu.

Laboratory and imaging examinations

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: Laboratory appointments can be booked via the Self service. If this is not feasible for any reason, you can also call the site (046 710 1090).

To make an appointment, you will need an appointment ticket, which you can obtain from an FSHS doctor or public health nurse. The ticket allows you to book appointments via the Self service system. If an appointment you have booked is no longer suitable for you, you can reschedule it without losing your ticket. If you find you do not need a laboratory appointment at all, you can cancel your booking. You will then lose your appointment ticket.

Imaging examinations: Imaging examinations are available on the basis of a referral by an FSHS doctor at the Terveystalo Rovaniemi clinic.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091 or 046 710 1090 from Monday to Thursday between 8.00 and 15.00, Friday 8.00 and 14.00.

How to get advice over the phone:

Call a public health nurse on 046 710 1089 from Monday to Friday between 8.00 and 8.30 or between 13.15 and 14.00.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Other things to remember: Laboratory examinations are only available if you have a referral by an FSHS doctor or public health nurse. Please note that you may have to fast before your laboratory test. If the test name code begins with the letter f (such as in fp-kol), you may not eat or drink anything (except for a little bit of water) for 10-12 hours before the test.

Non-urgent treatment

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: Call 046 710 1090 from Monday to thursday between 8.00 and 15.00, friday between 8.00 and 14.00. Chat service is in online Self service. Read more about treatment need assessments and callback service.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091  or 046 710 1090 from Monday to Thursday between 8.00 and 15.00, Friday 8.00 and 14.00. Penalty for no-show appointments.

How to get advice over the phone:

Call 046 710 1090 monday to thursday between 8.00 and 15.00, friday between 8.00 and 14.00.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Where to call if our health centre is closed: In urgent cases call the City of Rovaniemi First aid station phoneline on 016 322 4800.

Prescription renewals

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: If you have agreed with a doctor on prescription renewal or you have seen an FSHS doctor about the prescription and you would like to have the prescription renewed, you can organise the renewal without an appointment. Leave the prescription at the patient office for renewal.

How to get advice over the phone: Call 046 710 1090  from Monday to thursday between 8.00 and 15.00, friday between 8.00 and 14.00.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Other things to remember: Make sure you renew your prescription in good time before you run out! Please also note that it is often a good idea to see a public nurse or a doctor to make sure your medication is still appropriate for you.

Oral health

Acute treatment

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: Call 046 710 1093 from Monday to thursday between 8.00 and 15.00, friday between 8.00 and 14.00.  Chat service is in online Self service. Read more about treatment need assesments and callback service.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091. Penalty for no-show appointments.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Where to call if our health centre is closed: Contact the City of Rovaniemi health centre. For service hours and phone numbers visit www.rovaniemi.fi. Please note that you will have to pay for any fees charged by yourself.
Other things to remember: Efforts are made to treat toothaches and dental injuries within three working days. In urgent cases call 046 710 1093, preferably first thing in the morning.

Basic dental care and other necessary treatment

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: Call 046 710 1093 from Monday to thursday between 8.00 and 15.00, friday between 8.00 and 14.00. Chat service is in online Self service. Read more about treatmen need assesments and callback service.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091. Penalty for no-show appointments.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Where to call if our health centre is closed: Contact the City of Rovaniemi health centre. For service hours and phone numbers visit www.rovaniemi.fi. Please note that you will have to pay for any fees charged by yourself.

Mental health

Crisis help

Address: Yliopistonkatu 8 A

Treatment need assessments and appointments: Call 046 710 1090 from Monday to thursday between 8.00 and 15.00, friday between 8.00 and 14.00.  Chat service is in online Self service. Read more about treatment need assesments and callback service.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091. Penalty for no-show appointments.

How to get advice over the phone:

For an appointment or a phone consultation with a doctor call 046 710 1095 from Monday to thursday between 8.00 and 15.00, friday between 8.00 and 14.00.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Where to call if our health centre is closed: The Lapland Mother and Child Home and Shelter / crisis centre, address Lähteentie 5, phone 040 553 7508 between 8 and 18 or 040 584 0021, is open around the clock. To read more about crisis services visit www.apua.info.

Non-urgent treatment

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: Call 046 710 1090 from Monday to Thursday between 8.00 and 15.00, friday between 8.00 and 14.00. Chat service is in online Self service. Read more about  treatment need assesments and callback service.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091. Penalty for no-show appointments.

How to get advice over the phone: To make an appointment for a phone consultation with a doctor call 046 710 1090 from Monday to thursday between 8.00 and 15.00, friday 8.00 and 14.00 Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Where to call if our health centre is closed: You can contact the City of Rovaniemi basic health care emergency services on 016 322 4800.

Urgent treatment

Address: Yliopistonkatu 8 A, 96300 Rovaniemi

Treatment need assessments and appointments: Call 046 710 1090 from Monday to thursday between 8.00 and 15.00, fridfay between 8.00 and 14.00. Chat service is in online Self service. Read more about treatment need assessments and callback service.

Note! For urgent cases, the treatment need is assessed by FSHS General Health, and the treatment is started there. Special services (such as those by psychologists and psychiatrists) in FSHS Mental Health are available by appointment only.

Check or cancel appointments at yths.fi/en/appointments or call automated telephone service on 046 710 1091 . Penalty for no-show appointments.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.30.

Where to call if our health centre is closed: You can contact the City of Rovaniemi basic health care emergency services on 016 322 4800. The Lapland Mother and Child Home and Shelter / crisis centre, address Lähteentie 5, phone 040 553 7508 between 8 and 18 or 040 584 0021 is open around the clock. To read more about crisis services visit www.apua.info.

Checking or cancelling appointments online

Other electronic services

Visiting address

Yliopistonkatu 8 A 3
96300 Rovaniemi

Mailadress:
PL 92
96101 Rovaniemi

OPENING HOURS:
Mon-Thu 8am-3pm, Fri 8am-2pm
Maundy Thursday and 30 April FSHS unit is open 8am-12.30pm.
Patient office Mon-Fri 9-12

TREATMENT NEED ASSESSMENTS AND APPOINTMENTS:
general and mental health 046 710 1090
oral health 046 710 1093
Chat in Self 15.10.-16.11 Mon-Fri 8am-9am. From 19.11. onwards Mon-Thu 1pm-3pm and Fri 1pm-2 pm.

Cancellations of appointments, automatic tel. answering:
046 710 1091

fax 046 710 6919