Lappeenranta

Appointments and information by phone

General health

Acute treatment

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta

Treatment need assessments and appointments: tel: 046 710 1080. Read more about a callback service.

How to cancel an appointment: Call the patient office on 046 710 1080 or use the appointment cancellation form.

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Where to call if our health centre is closed: In urgent cases of ill health or injury contact the South Karelia District of Social and Health Services, Lappeenranta Health Centre, from Monday to Thursday between 8.00 and 16.00 and on Fridays between 8.00 and 15.00: Armila Health Centre, address Armilankatu 44, phone (05) 352 7260, Sammonlahti Health Centre, address Torpanpellonkatu 2, phone (05) 352 7501, Lauritsala Health Centre, address Tietokatu 1, phone (05) 352 6701. Outside office hours and at weekends call South Karelia Central Hospital on (05) 352 5743. You can also use the services of any FSHS health centre that is open.

Other things to remember: Please note that if you use municipal health services you may have to pay annual or appointment fees that the FSHS will not compensate for.

Our acute treatment policy

Laboratory and imaging examinations

Address: Laboratory: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta, Floor 2

Treatment need assessments and appointments: Laboratory tests are mainly available from Monday, Wednesday and  Friday between 8.00 and 9.30. You will need to make an appointment in advance and you must always have a referral by an FSHS doctor or public health nurse. An appointment for a lab test can be made when you get your referral or you can call the patient office on 046 710 1080. Unless otherwise agreed, to receive the results of your lab tests call the referring public health nurse or doctor.

Imaging: Mehiläinen, Kauppakatu 40, 3.krs (Galleria), 53100 Lappeenranta. X-ray and ultrasound examinations are only available on the basis of a referral by an FSHS doctor and carried out at a private imaging unit. You will receive instructions on how to make an appointment in conjunction with your referral. Magnetic resonance imaging is not part of the FSHS service range.

How to cancel an appointment: To cancel a laboratory appointment call the patient office on 046 710 1080 or use the appointment cancellation form. To cancel an imaging examination contact the Mehilälinen appointment reservations service directly.

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Other things to remember: Certain special examinations can take place in other laboratories. You will receive instructions on these when you get your referral.

Non-urgent treatment

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta, Floor 2

Treatment need assessments and appointments: To see a general practitioner, either call the patient office on 046 710 1080 or go via the public health nurse's appointment. If necessary, the general practitioner will refer you to a specialist or to specialised medical care (at a hospital outpatient clinic). To make an appointment with a public health nurse call the patient office or the appointment reservations number on 046 710 1080. Read more about a callback service.

How to cancel an appointment: Call the patient office on 046 710 1080 or use the appointment cancellation form.

How to get advice over the phone: You can contact the patient office or public health nurse for a doctor to call you back. For answers to travel-related questions contact the FSHS travel vaccinations advice helpline.

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Where to call if our health centre is closed: In urgent cases of ill health or injury contact the South Karelia District of Social and Health Services, Lappeenranta Health Centre, from Monday to Thursday between 8.00 and 16.00 and on Fridays between 8.00 and 15.00: Armila Health Centre, address Armilankatu 44, phone (05) 352 7260, Sammonlahti Health Centre, address Torpanpellonkatu 2, phone (05) 352 7501, Lauritsala Health Centre, addres Tietokatu 1, phone (05) 352 6701. Outside office hours and at weekends call South Karelia Central Hospital on (05) 352 5743. You can also use the services of any other FSHS health centre.

Other things to remember: Please note that if you use municipal health services you may have to pay annual or appointment fees that the FSHS will not compensate for.

Prescription renewals

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta

Treatment need assessments and appointments: If your medication is working well and there have not been any problems with it, in most cases your prescription can be renewed without you having to see a doctor. Bring your prescription to the patient office or to a public health nurse. You can pick up the renewed prescription from the patient office in three business days' time.

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Where to call if our health centre is closed:  Make sure you renew your prescription in good time before you run out! Prescription renewals are available on a limited basis, but please be prepared to wait for 3 to 5 days.

Other things to remember: Please note that some prescriptions, especially those for medications affecting the central nervous system, cannot be renewed without an appointment with a doctor. You will also need to see a doctor if the effect of your medication is not as expected or if you suspect you are having some side effects.

Our prescription renewal policy

Oral health

Acute treatment

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta, Floor 1

Treatment need assessments and appointments: For oral health care appointments call 046 710 1081 from Monday to Thursday between 8.00 and 15.00 and Friday between 8.00 and 14.00. If you have strong toothache you can come to the patient office between 8.00 and 9.00 am for an immediate assessment. Read more about a callback service.

How to cancel an appointment: Call the patient office on 046 710 1080 or 046 710 1081 or use the appointment cancellation form.

How to get advice over the phone: Call the patient office on 046 710 1080 or 046 710 1081.

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Where to call if our health centre is closed: Call the dental care services of the City of Lappeenranta on (05) 352 7059 from Monday to Friday between 8.00 and 15.00. There is a dentist on call for emergency appointments weekdays from  15 to21, saturdays and sundays from 8 to 21: emergencycare tel. 05 352 5743??. For the address and instructions visit http://www.eksote.fi. Outside these hours emergency care is available at the emergency clinic of South Karelia Central Hospital, phone (05) 352 5743.

Basic dental care and other necessary treatment

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta, Floor 1

Treatment need assessments and appointments: For oral health care appointments call 046 710 1081 from Monday to Thursday between 8.00 and 15:00 or friday between 08.00 and 14.00. Read more about a callback service.

How to cancel an appointment: Call the patient office on 046 710 1080 or 046 710 1081 or use the appointment cancellation form.

How to get advice over the phone: Call the patient office on 046 710 1080 for advice and requests for oral health care staff to call you back if necessary.

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Where to call if our health centre is closed:  Call the dental care services of the City of Lappeenranta on (05) 352 7059 from Monday to Friday between 8.00 and 15.00.

Mental health

Crisis help

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta

Treatment need assessments and appointments:  The quickest way to get help in a sudden crisis is to call to callback servise tel 046 710 1080. Appointments with a psychologist or physician are also available if necessary. Read more about callback service.

How to cancel an appointment: You should preferably email or phone the psychologist or psychiatrist directly so that you can make a new appointment right away. You can also call the patient office on 046 710 1080. You can cancel your appointment by 12.00 noon on the business day before the appointment without having to pay the fee or penalty or use the appointment cancellation form.

 

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Where to call if our health centre is closed: Call the Mielenterveyspäivystys- ja arviointipoliklinikka (Mtpa) puh. 05 352 4610.

Non-urgent treatment

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta

Treatment need assessments and appointments: Mon to Thu between 8 and 3 p.m. and fri between 8 and 2 p.m. 046 710 1080. A public health nurse or physician can also refer you to a psychologist. Read more about callback service.

How to cancel an appointment: You should preferably email or phone the psychologist or psychiatrist directly so that you can make a new appointment right away. You can also call the patient office on 046 710 1080. or use the appointment cancellation form.

How to get advice over the phone: 046 710 1080.

Where to call if our health centre is closed: Call the Mielenterveyspäivystys- ja arviointipoliklinikka (Mtpa) puh. 05 352 4610.

Other things to remember: The assessment phase, which consists of 1 to 5 sessions depending on the case, is available free of charge. Any further sessions with a psychologist or psychiatrist as well as any other treatment needed will be agreed upon during the assessment phase.

Urgent treatment

Address: Lappeenranta University of Technology, Skinnarilankatu 34, 53850 Lappeenranta

Treatment need assessments and appointments: Mon to Thu between 8 and 3 p.m. and fri between 8 and 2 p.m. 046 710 1080. A public health nurse or physician can also refer you to a psychologist. Read more about callback service.

Note! For urgent cases, the treatment need is assessed by FSHS General Health, and the treatment is started there. Special services (such as those by psychologists and psychiatrists) in FSHS Mental Health are available by appointment only.

How to cancel an appointment: You should preferably email or phone the psychologist or psychiatrist directly so that you can make a new appointment right away. You can also call the patient office on 046 710 1080 or use the appointment cancellation form.

How to get advice over the phone: You should primarily call during the psychologist's phone hours.

Exceptions to our regular service hours:  If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 13.

Where to call if our health centre is closed: Mielenterveyspäivystys- ja arviointipoliklinikka (Mtpa) puh. 05 352 4610.

Other things to remember: The assessment phase, which consists of 1 to 5 sessions depending on the case, is available free of charge. Any further sessions with a psychologist or psychiatrist as well as any other treatment needed will be agreed upon during the assessment phase.

Checking or cancelling appointments online

Other electronic services

Visiting address

Skinnarilankatu 34
53850 Lappeenranta
phone 046 710 1080,
dental care 046 710 1081

Health centre is open from Monday to Thursday between 8.00 and 15.00 and on Friday between 8.00 and 14.00.