Joensuu

Opening hours during Christmas time

The office closes on 22 December at 12:30

The FSHS unit in Joensuu is closed 23 December 2017 - 1 January 2018.

When our unit is closed: In urgent cases contact North Karelia Central Hospital, address Tikkamäentie 16, tel. 013 171 6161.

Oral health (in urgent cases): Siilainen dental clinic.

Appointments and information by phone

General health

Acute treatment

Address: Yliopistokatu 2

Treatment need assessments and appointments: To make an appointment with a doctor for acute treatment, call 046 710 1082 from Monday to Friday between 8.00 and 9.00. Read more about treatment need assessments and a callback service. 

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1082.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Where to call if our health centre is closed: In urgent cases contact North Karelia Central Hospital, call +358 (0)13 171 6161. Address: Tikkamäentie 16, Joensuu.

Our acute treatment policy

Laboratory and imaging examinations

LABORATORY EXAMINATIONS

Address: Yliopistokatu 2

Laboratory examinations are only available if you have a referral by an FSHS doctor or public health nurse.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, only urgent emergency examinations are available on the day.

Laboratory tests and appointments: Laboratory tests are available from Monday, Wednesday and Thursday between 8.00 and 11.00. You will need to make an appointment in advance.

Laboratory appointments can be booked via the MyFSHS service. If this is not feasible for any reason, you can also call the site 046 710 1082.

To make an appointment, you will need an appointment ticket, which you can obtain from an FSHS doctor or public health nurse. The ticket allows you to book appointments via the MyFSHS system. If an appointment you have booked is no longer suitable for you, you can reschedule it without losing your ticket. If you find you do not need a laboratory appointment at all, you can cancel your booking. You will then lose your appointment ticket.

How to cancel an appointment: call 046 710 1082 no later than by 12.00 noon on the previous business day, or use the appointment cancellation form. When using the online cancellation form, select the health centre, general health and write 'laboratory' as the recipient.

How to take a sample at home: For instructions and sample containers for samples taken at home, visit the laboratory on Monday, Wednesday and Thursday between 8.00 and 11.00.

You can drop your sample off at the laboratory from Monday, Wednesday and Thursday between 8.00 and 11.00.am. Remember to follow the instructions provided by our laboratory staff regarding your specific sample.

Laboratory test results: Call a public health nurse or, if agreed, contact the referring doctor.

Other things to remember: See General instructions on how to prepare for a lab test.

IMAGING EXAMINATIONS

You need a referral by an FSHS doctor for imaging examinations (X-ray, ultrasound, etc).

Address: Joen Magneetti, Torikatu 33, 80100 Joensuu.

Appointments and advice: Call FSHS appointments from Monday to Friday between 8.00 and 14.00.

Non-urgent treatment

Address:  Yliopistokatu 2

Treatment need assessments and appointments: Call  046 710 1082 from Monday to Thursday between 8.00 and 15.00, on Fridays between 8.00 and 14.00. Read more about treatment need assessments and a callback service.

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1082.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Where to call if our health centre is closed:  contact the health center or  

North Karelia Central Hospital  call +358 (0)13 171 6161. Address: Tikkamäentie 16, Joensuu.

Prescription renewals

Address: Yliopistokatu 2

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Other things to remember: Make sure you renew your prescription in good time before you run out!

Our prescription renewal policy

Oral health

Acute treatment

Address: Yliopistokatu 2

Treatment need assessments and appointments: Appointments for urgent treatment are available from Monday to Friday day from 8.00 onwards. To make an appointment call 046 710 1084. Read more about treatment need assessments and a callback service. 

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1084.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Where to call if our health centre is closed: 

Emergency dental treatment

During office hours on weekdays: In toothache and dental injury cases, emergency treatment is provided from 8 a.m. to 3 p.m. at Siilainen dental clinic. Appointed booking from 8 a.m. at tel. 013 267 4555.

Outside office hours on weekdays: The on-call dentist can be reached from 4 p.m. to 9 p.m., assessment of the need for treatment and referral for treatment through the central hospital emergency centre telephone service, tel.  013 171 6161.

Weekends and bank holidays: Emergency dental treatment by appointment at Siilainen dental clinic from 12 noon to 9 p.m. Appointment booking from 11 a.m. to 12 noon, tel. 050 301 1592. Thereafter until 9 p.m., assessment of the need for treatment and referral for treatment through the central hospital emergency centre telephone service, tel.  013 171 6161.

Siilainen dental clinic.

Basic dental care and other necessary treatment

Address: Yliopistokatu 2

Treatment need assessments and appointments: Call 046 710 1084 from Monday to Thursday between 8.00 and 15.00, on Fridays between 8.00 and 14.00. Read more about treatment need assessments and a callback service. 

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1084.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Where to call if our health centre is closed:

Emergency dental treatment

During office hours on weekdays: In toothache and dental injury cases, emergency treatment is provided from 8 a.m. to 3 p.m. at Siilainen dental clinic. Appointed booking from 8 a.m. at tel. 013 267 4555.

Outside office hours on weekdays: The on-call dentist can be reached from 4 p.m. to 9 p.m., assessment of the need for treatment and referral for treatment through the central hospital emergency centre telephone service, tel.  013 171 6161.

Weekends and bank holidays: Emergency dental treatment by appointment at Siilainen dental clinic from 12 noon to 9 p.m. Appointment booking from 11 a.m. to 12 noon, tel. 050 301 1592. Thereafter until 9 p.m., assessment of the need for treatment and referral for treatment through the central hospital emergency centre telephone service, tel.  013 171 6161.

Siilainen dental clinic.

Mental health

Crisis help

Address: Yliopistokatu 2

Treatment need assessments and appointments: Call 046 710 1082 from Monday to Thursday between 8.00 and 15.00, on Fridays between 8.00 and 14.00. Read more about treatment need assessments and callback service.

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1082.

How to get advice over the phone: Call 046 710 1082. You will be directed to the appropriate place of care on the basis of your call.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Where to call if our health centre is closed:
Adult psychiatry outpatient clinic for emergency psychiatric services. Call 050 387 7677 from Monday to Sundays between 8.00-20.00.

Joensuu Crisis Centre (kriisikeskus) for help in crises related to life situations and trauma, address Siltakatu 14 B 14, Floor 2, 80100 Joensuu. Telephone: Appointment sheduling at 12-13 (mon-fri) tel. +358 13 - 316 244.

Other things to remember: Remember to get help as soon as possible if you experience a crisis.

Non-urgent treatment

Address: Yliopistokatu 2

Treatment need assessments and appointments: Call 046 710 1082 from Monday to Thursday between 8.00 and 15.00, on Fridays between 8.00 and 14.00. Read more about treatment need assessments and callback service.

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1082.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Where to call if our health centre is closed: Contact the FSHS as soon as we are open again or contact your local municipal health centre.

Prescription renewals

Address: Yliopistokatu 2

Treatment need assessments and appointments: Bring your prescription to our patient office from Monday to Thursday between 8.00 and 15.00, on Friday between 8.00 and 14.00.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00.

What to do if our health centre is closed: Contact the FSHS Joensuu health centre or your local municipal health centre.

Other things to remember: Make sure you renew your prescription in good time before you run out!

Our prescription renewal policy

Urgent treatment

Address: Yliopistokatu 2

Treatment need assessments and appointments:  Call 046 710 1082 from Monday to Thursday between 8.00 and 15.00, on Fridays between 8.00 and 14.00. Read more about treatment need assessments and callback service.

Note! For urgent cases, the treatment need is assessed by FSHS General Health, and the treatment is started there. Special services (such as those by psychologists and psychiatrists) in FSHS Mental Health are available by appointment only.

Check or cancel appointments at yths.fi/en/appointments or call 046 710 1082.

Exceptions to our regular service hours: If New Year's Eve, Maundy Thursday or 30 April falls on a weekday from Monday to Friday, our health centre is open from 8.00 to 12.00 noon.

Where to call if our health centre is closed: 
Adult psychiatry outpatient clinic for emergency psychiatric services. Call 050 387 7677 from Monday to Sundays between 8.00-20.00.

Joensuu Crisis Centre (kriisikeskus) for help in crises related to life situations and trauma, address Siltakatu 14 B 14, Floor 2, 80100 Joensuu. Telephone: Appointment sheduling at 12-13 (mon-fri) tel. +358 13 - 316 244.

Other things to remember: Remember that you must show your student card or certificate of attendance when you come for an appointment.

Checking or cancelling appointments online

Other electronic services

Visiting address

Yliopistokatu 2
80100 Joensuu
fax 046 710 6837

Phone numbers:
General health, Mental health
046 710 1082
Oral health 046 710 1084


Health centre is open from Monday to Thursday between 8.00 and 15.00, on Friday between 8.00 and 14.00.

1.8.2016: Patient office is open from Monday to Friday between 8 a.m to 12 a.m.